We are looking forward to welcoming you to Meadow Lakes and trust that you will have a relaxing and enjoyable holiday with us.
As a team, we want to assure you that we are taking specific additional measures to make sure that Meadow Lakes is Covid-Secure. We will be deep cleaning all accommodation between lettings and also implementing advanced sanitising measures. In addition, there will be extended time periods between each occupancy. We will be following Government advice to ensure your safety, particularly in regards to cleanliness and social distancing.
IN RESPECT OF YOUR HOLIDAY WITH US, WE ARE SETTING OUT THE SPECIFIC PROCEDURES BELOW WHICH WE KINDLY ASK YOU TO ADHERE TO:
Check in times will be between 5 pm & 8 pm. If possible, please call us in advance of your arrival to let us know what time you are expecting to arrive.
Check in will be remote, meaning you will not need to enter our reception building.
A member of staff will direct you to your accommodation.
Your accommodation will be left open, with the sanitised keys inside. We will also leave you a welcome pack and map of the park, which includes further health & safety guidelines in relation to your stay and more details about the check-out procedure.
Check out will be by 9 am on the day of departure.
Reception/shop hours will be: 9 am – 1 pm and 2 pm – 6.30 pm daily.
We regret that our Bookable Hot Tub is currently not open to use.
Our swimming pool is currently open to use, please call for more information about our current guidelines. These are displayed in our reception and will also be emailed to you directly pre-arrival.
Our outdoor spaces including play areas and fishing lakes are open to use.
We ask that you please respect the Governments’ social distancing guidelines whilst at Meadow Lakes, particularly if you enter the reception/shop. If possible, please come in individually rather than as a family/couple, to reduce the number of people in the reception area.
Please use the hand sanitiser which is located at key locations.
Please respect any guidance issued by our team.
IF YOU UNABLE TO ATTEND YOUR HOLIDAY DUE TO COVID-19
If you aren’t able to attend your holiday due to the pandemic (i.e positive test or regional/national restrictions) we would first look to move your booking to another, more suitable date. This could be another time of year or our 2022 season, next year. If this is impossible, we would then provide you with a full refund.
Thank you for your cooperation in keeping yourselves, others and our staff safe, we look forward to welcoming you!
In line with our new cleaning procedures, we have invested in a state of the art Tersano SAO dispenser cleaning system, to help keep the park and our guests accommodation sanitised.
The SAO Dispenser is the simplest, safest, most sustainable alternative to traditional cleaning and sanitizing chemicals. The patented SAO dispenser infuses cold tap water with ozone to create safe, high-performing stabilized aqueous ozone (SAO), just some of the benefits include:
Eliminating germs, odors, stains, mold, and mildew.
Quickly kills viruses and bacteria including E.coli, Salmonella, MRSA and more.
Safe and effective with no toxins, carcinogens, or chemical residue.
Converts safely back to tap water and oxygen.
So you can relax safe in the knowledge that our team are working hard to ensure your holiday is Covid safe.
We very much look forward to welcoming you to Meadow Lakes and are happy to be doing all we can to make our Park safe and relaxing. If you do have any questions or concerns, please do not hesitate to contact us on firstname.lastname@example.org or give us a call on 01726 882540.